ATMA - Investor Relations

Material Fact – License CEO

Material Fact

São Paulo, September 16, 2016. Contax Participações S.A. (“Contax” or “Company”; BM&FBovespa: CTAX3), pursuant to Article 157, Paragraph 4 of Law 6404/76 (“Brazilian Corporation Law”), hereby informs its shareholders, investors and the market in general that the Company’s CEO, Nelson Armbrust, has been provisionally suspended from exercising his statutory duties at Contax due to a provisional court decision in a lawsuit discussing contractual disputes with his former employer, Grupo Atento, in accordance with the material fact of August 30.

During said provisional suspension, the Company’s Chief Financial and Investor Relations Officer, Cristiane Barretto Sales will temporarily take over as Contax’s CEO and proceed with the projects and activities of responsibility of the CEO.

The Company also announces that the judicial decision imposing the restrictions is provisional and Contax will continue adopting all appropriate legal measures in order to legally reverse the impediment now in force, as well as repair any damage and losses.

Contax will keep its shareholders, investors and the market informed of any developments on the matter.

Cristiane Barretto Sales

Chief Financial and Investor Relations Officer

IR Contacts

Tel.: (11) 3131-5136