ATMA - Investor Relations

Election of CFO and IRO

Material Fact

In compliance with article 157, paragraph 4, of Law 6404/76 and CVM Instruction 358/02, Contax Participações S.A. (“Contax or Company”) hereby informs its shareholders, investors and the market in general of an alteration in the composition of its Board of Executive Officers.

As a result of a resolution by the Board of Directors Meeting of August 1, 2014, José Roberto Beraldo was nominated to the post of Chief Financial and Investor Relations Officer, replacing Carlos Henrique Zanvettor, who had been occupying the position in addition to his post as Chief Executive Officer, which he will now occupy exclusively. José Roberto Beraldo will begin his activities at Contax on August 5, 2014.

José Roberto Beraldo is 52 years‘ old and has more than 25 years of experience with national and multinational companies, especially in their financial areas. Previously he worked in the mining, services/telecom, chemical, consumer goods and retail distribution sectors. He has a degree in Business Administration from the Getulio Vargas Foundation and has completed several specialization courses throughout his career.

Mr. Beraldo‘s vast professional experience will strengthen the Executive Board, helping the Company achieve an even greater level of operational efficiency and innovation in all the countries where it operates.
Rio de Janeiro, August 1, 2014

Carlos Henrique Zanvettor

CEO and Chief Financial and Investor Relations Officer
Contax Participações S.A.

IR Contacts:

Tel.: +55 (11) 3131-5136 or +55 (11) 3131-1763

About Contax
Group Contax is one of the four largest companies worldwide, comprehensively specialized in Customer Relationship Management. Group Contax offers different communication channels to service, understand and please the end consumer of its clients. Currently, the Company operates predominantly in customer service and social care, CRM services, debt collection, retention, back-office, technology services and trade marketing.